1. Q:

   What kind of pets do you allow? Do you permit exotic pets?
   A:

   All Excluding aggressive dog breeds include Akita, Alaskan Malamute, American Bull Dog, American Pit Bull Terrier, American or Bull Staffordshire Terrier, Bull Terrier, Chinese Shar-Pei, Dalmatian, Doberman Pinscher, Persa Canario, Pit Bull, Rottweiler, Siberian Husky, Stafford Terrier, Chow, German Shepherd and any mix thereof.
   
   Exotic pets are not permitted.
2. Q:

   How many pets may I have?
   A:

   2 max with a 100lb weight limit.
3. Q:

   Are there any deposits, special fees, or monthly charges to have a pet?
   A:

   Contact the office for more information.
4. Q:

   What must I bring with me to tour an apartment?
   A:

   A valid government issued photo ID.
5. Q:

   What are your fees and monthly charges?
   A:

   $25 valet trash, $5 pest control, sub metered water
6. SEE MORE QUESTIONS
7. Q:

   What are the income and credit qualifications?
   A:

   Income 3x monthly rent, Guarantors 4x monthly rent.
8. Q:

   What is acceptable “proof of income” to sign a lease?
   A:

   Most recent 30 days of paystubs, offer letter signed by resident and dated within last 30 days, tax returns for recent 2 years.
9. Q:

   What happens if I qualify for an apartment, but my roommate does not?
   A:

   A guarantor may be used to qualify the one that did not, depending on our guidelines, both applicants have to qualify for the apartment. Contact the office for more information.
10. Q:

    Is my security deposit totally refundable?
    A:

    Yes, if no damages incur and all fees are paid at move out.
11. Q:

    If I get a job transfer, can I break the lease?
    A:

    Yes, but you have to pay back any concessions offered and there is a 1 month rent fee. You also have to provide a 60-day written notice.
12. SEE MORE QUESTIONS
13. Q:

    Can I change to a month-to-month lease plan after my first year?
    A:

    You can change to a month-to-month plan after your lease expires, However, a 60-day written notice is still required.
14. Q:

    What utilities are included in my lease?
    A:

    None.
15. Q:

    How long is the term of the lease?
    A:

    We offer 3 to 15 month leases.
16. Q:

    Do you accept leases for short terms?
    A:

    Yes
17. Q:

    Am I required to have renters insurance?
    A:

    Yes
18. SEE MORE QUESTIONS
19. Q:

    Do you offer furnished apartments?
    A:

    No, but we can refer you to one.
20. Q:

    Do you offer corporate apartments?
    A:

    Yes
21. Q:

    If something needs to be repaired in my apartment, how do I report it?
    A:

    Online via resident portal, by phone, email or in person.
22. Q:

    When is my rent payment due?
    A:

    The 1st of every month.
23. Q:

    What day of the month am I liable for a late charge?
    A:

    On the 4th.
24. SEE MORE QUESTIONS
25. Q:

    Will you accept electronic payments from my bank?
    A:

    Yes, via the online resident portal.
26. Q:

    Is there a place where I can pay my rent after office hours?
    A:

    Via the online resident portal or in the rent drop box.
27. Q:

    There is a person who might be staying with me for a while, is that permitted by the lease?
    A:

    Guests staying longer than 7 days must be added to the lease.
28. Q:

    Do you have reserved parking?
    A:

    We have private garages available for rent.
29. Q:

    I have a motorcycle, where can I park it?
    A:

    In any open parking space.
30. SEE MORE QUESTIONS
31. Q:

    My children live with me in the summer; do I need to notify your office when they arrive?
    A:

    Yes, anyone staying longer than 7 days must be added to the lease.
32. Q:

    Can I install my satellite dish at my apartment?
    A:

    No
33. Q:

    Do you have cable services?
    A:

    We refer to AT&T and Time Warner Cable.
34. Q:

    Does the property have a fitness center?
    A:

    Yes
35. Q:

    Does the property have a swimming pool?
    A:

    Yes
36. SEE MORE QUESTIONS
37. Q:

    Does the property offer on-site recycling?
    A:

    Yes
38. Q:

    Are gas grills permitted at your property?
    A:

    No
39. Q:

    Is there any additional storage space available at your property?
    A:

    Yes, for rent.
40. Q:

    Are residents permitted to paint their apartment?
    A:

    Yes, but they must return the unit back to the original color at move out.
41. Q:

    Will you accept my delivery packages for me?
    A:

    Yes
42. SEE MORE QUESTIONS
43. Q:

    Do you have a list of Preferred Employers?
    A:

    Richards Group, Deloitte, AT&T (we do not offer a rental discount for preferred employers)
44. Q:

    Where do I register to Vote?
    A:

    Dallas County Elections Department
45. Q:

    How is your property different from the competition?
    A:

    1) Friendly Staff
    2) Amazing Amenities
    3) Great Location

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