Questions?

What kind of pets do you allow? Do you permit exotic pets?
All Excluding aggressive dog breeds include Akita, Alaskan Malamute, American Bull Dog, American Pit Bull Terrier, American or Bull Staffordshire Terrier, Bull Terrier, Chinese Shar-Pei, Dalmatian, Doberman Pinscher, Persa Canario, Pit Bull, Rottweiler, Siberian Husky, Stafford Terrier, Chow, German Shepherd and any mix thereof. Exotic pets are not permitted.
How many pets may I have?
2 max with a 100lb weight limit.
Are there any deposits, special fees, or monthly charges to have a pet?
Contact the office for more information.
What must I bring with me to tour an apartment?
A valid government issued photo ID.
What are your fees and monthly charges?
$30 valet trash, $5 pest control, sub metered water
What are the income and credit qualifications?
Income 3x monthly rent, Guarantors 4x monthly rent.
What is acceptable proof of income to sign a lease?
Most recent 30 days of paystubs, offer letter signed by resident and dated within last 30 days, tax returns for recent 2 years.
What happens if I qualify for an apartment, but my roommate does not?
A guarantor may be used to qualify the one that did not, depending on our guidelines, both applicants have to qualify for the apartment. Contact the office for more information.
Is my security deposit totally refundable?
Yes, if no damages incur and all fees are paid at move out.
If I get a job transfer, can I break the lease?
Yes, but you have to pay back any concessions offered and there is a 1 month rent fee. You also have to provide a 60-day written notice.
Can I change to a month-to-month lease plan after my first year?
You can change to a month-to-month plan after your lease expires, However, a 60-day written notice is still required.
What utilities are included in my lease?
None.
How long is the term of the lease?
We offer 3 to 15 month leases.
Do you accept leases for short terms?
Yes
Am I required to have renters insurance?
Yes
Do you offer furnished apartments?
No, but we can refer you to one.
Do you offer corporate apartments?
Yes
If something needs to be repaired in my apartment, how do I report it?
Online via resident portal, by phone, email or in person.
When is my rent payment due?
The 1st of every month.
What day of the month am I liable for a late charge?
On the 4th.
Will you accept electronic payments from my bank?
Yes, via the online resident portal.
Is there a place where I can pay my rent after office hours?
Via the online resident portal or in the rent drop box.
There is a person who might be staying with me for a while, is that permitted by the lease?
Guests staying longer than 7 days must be added to the lease.
Do you have reserved parking?
We have private garages available for rent.
I have a motorcycle, where can I park it?
In any open parking space.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, anyone staying longer than 7 days must be added to the lease.
Can I install my satellite dish at my apartment?
No
Do you have cable services?
We refer to AT&T and Time Warner Cable.
Does the property have a fitness center?
Yes
Does the property have a swimming pool?
Yes
Does the property offer on-site recycling?
Yes
Are gas grills permitted at your property?
No
Is there any additional storage space available at your property?
Yes, for rent.
Are residents permitted to paint their apartment?
Yes, but they must return the unit back to the original color at move out.
Will you accept my delivery packages for me?
Yes
Do you have a list of Preferred Employers?
Richards Group, Deloitte, AT&T (we do not offer a rental discount for preferred employers)
Where do I register to Vote?
Dallas County Elections Department
How is your property different from the competition?
1) Friendly Staff 2) Amazing Amenities 3) Great Location